Everything began well. I was quite pleased with the services. They helped me with my insurance claim and helped me get into a rental. There was an estimated repair time of 3 days and it ended up being 7′. They wanted the adjuster to come for additional “repairs” … which they didn’t even actually do. They quoted my insurance for miscellaneous things and for a new bumper cover which they never replaced. Mine was refurbished and reused.
When I went to pick up my car, the first thing I checked out was my glove box. I am 100% sure that I left my ipod touch in the glove box with an ipod auxillary cable. Both were missing. I spoke to the owner and the receptionist and they were both in disbelief. “Oh my workers wouldn’t do such a thing, they make good money. They have been here for years .. I doubt they would steal your ipod.” The owner tried to belittle me and make me as feel as though I was inferior to him. As if my complaint was insignificant, I feel like I was taken advantage of because I am a female and not driving a corvette.
I also left my odometer reading at 55 miles and when I got the car back it was at 60, my mirrors were adjusted and my gas had been used slightly. I left it with a smidge more than half a tank. I am not your
typical female, I know my car, I love my car & I am very meticulous when it comes to it.
I put my trust in these people and I knew they were a high end service shop so I thought my belongings would be safe.
To my dismay my belongings got stolen even after I gave them $1900 in service.
I am really disappointed. To some this may be insignificant but it’s just the principal, it is morally wrong to steal no matter how old or new, how expensive or inexpensive something may be. It doesn’t matter how much or how little amount of money you make. Stealing is stealing. Those robbing thieves are being allowed to get away with stealing from customer’s cars and taking them for 5 mile joy rides. This is bad business and the owner did not want to take accountability of his workers actions. The majority of us don’t drive corvettes; must we question our prized possessions while they are getting worked on? How can you or I, feel comfortable leaving our cars at this shop or any other shady auto repair shop out there.
I guess it makes you a real man, a honest & dedicated worker to steal from a full time student working part-time. Pathetic!!!! >_<
This is who NOT to take your car to – http://www.prochoiceautomd.com/ #professionalschoiceautobody